L5 Operations Manager Apprenticeship – West Bromwich

Are you ready to take the next step in your management career? The Level 5 Operations Manager Apprenticeship is designed for professionals who are looking to develop strategic leadership skills, manage teams effectively, and drive operational excellence within their organisation.

This apprenticeship combines hands-on experience with high-quality leadership training, giving you the tools and knowledge to manage people, projects, and resources effectively — all while earning a nationally recognised Level 5 qualification.

Why Choose an Apprenticeship?

• Earn while you learn – gain real experience without student debt.
• Fully funded learning provided by an Ofsted “good” rated training company.
• A structured training plan with dedicated study time during your working hours
• High-quality training, and one-to-one support from experienced mentors
• Develop leadership, mentoring, and coaching skills
• Clear progression routes into management and senior leadership roles

• Lead and inspire staff to deliver high-quality services
• Manage and develop team members through mentoring, coaching, and performance reviews
• Promote a positive, inclusive, and collaborative culture
• Encourage continuous professional development and upskilling within your team
• Apply new learning to your role, embedding best practice leadership within your workplace

• Oversee the day-to-day running of your department
• Ensure compliance with statutory frameworks
• Lead on resource planning, budgeting, and cost control to maximise efficiency
• Monitor and improve performance to achieve operational targets

• Contribute to the long-term vision and strategic objectives of the setting
• Use data-driven insights to improve service delivery and outcomes
• Implement policies and processes that enhance quality, productivity, and learner experience

• Build positive relationships with stakeholders
• Represent the setting at internal and external meetings
• Communicate effectively with senior leaders, regulatory bodies, and local authorities

• Passionate about effective leadership
• Ready to develop management and leadership skills
• Excellent communicator, able to inspire and motivate others
• Organised, reflective, and committed to continuous professional development

• GCSE Maths and English (Grade C/4 or above); or
• Functional Skills Level 2 in English and Maths

• Willingness to undertake essential training

• Must be available to work at least 16 hours per week in order to receive fully funded apprenticeship.
• Commitment to continuous professional development.
• Physically able to carry out the requirements of the role.
• Flexibility to work various shifts as needed.
• Enhanced DBS on the update service (or willingness to apply for one)*.