Administrator – Nursery – Lambeth

We are seeking an organised, friendly and proactive Nursery Administrator to join a welcoming Early Years setting.

This is a varied and important role at the heart of the nursery, providing essential administrative support to the management team while helping to ensure the smooth day-to-day running of the setting.

As a key point of contact for parents, carers, visitors and external professionals, you will help create a warm and professional first impression while maintaining accurate records, responding to enquiries and supporting the nursery with its administrative and compliance requirements.

The successful candidate will be highly organised, confident using IT systems and comfortable managing a varied workload. Previous administrative experience is essential, with experience within a nursery, school, childcare or similar education setting highly desirable.

If you are approachable, dependable and enjoy working in a busy environment where no two days are quite the same, we would love to hear from you.

• Provide efficient day-to-day administrative support to the nursery and management team.
• Welcome parents, carers, visitors and external professionals, maintaining a friendly and professional front-of-house environment.
• Respond to telephone calls, emails and general enquiries promptly and professionally.
• Maintain accurate and confidential records relating to children, families and staff.
• Support the administration of children’s attendance, fees and nursery records.
• Assist with staff rotas, schedules and other operational administration as required.
• Support HR, recruitment and payroll administration, including maintaining relevant staff documentation.
• Prepare, update and organise correspondence, forms, spreadsheets and other nursery documentation.
• Support the management team with Ofsted, safeguarding, health and safety and other regulatory and compliance records.
• Liaise professionally and sensitively with parents, carers, colleagues and external agencies.
• Ensure personal and confidential information is handled appropriately and in accordance with data protection requirements.
• Help maintain an organised, efficient and welcoming nursery office.

• Previous administrative experience is essential, ideally within a nursery, school, childcare or education setting.
• Strong organisational skills with excellent attention to detail.
• Confident using Microsoft Office, email and other standard computer systems.
• Good written and verbal communication skills.
• Strong numeracy and literacy skills, with the ability to maintain accurate records and handle administrative information confidently.
• Ability to prioritise tasks and manage a varied workload effectively.
• Confident communicating with parents, carers, colleagues and external professionals.
• Able to handle sensitive and confidential information with discretion.
• A good understanding of safeguarding and data protection responsibilities.
• Calm, approachable and professional, including when working in a busy environment.
• Reliable, proactive and willing to support the wider nursery team.

• GCSE English and Maths at Grade C/4 or above, or Functional Skills Level 2 in English and Maths.
• Relevant administration, business or customer service qualification would be advantageous.

• Current Safeguarding certification.
• Paediatric First Aid certification would be advantageous, or willingness to undertake training.
• Relevant food hygiene and COSHH training would be advantageous, or willingness to undertake training.

• Commitment to continuous professional development.
• Physically able to carry out the requirements of the role.
• Flexibility to work various shifts as needed.
• Enhanced DBS on the update service (or willingness to apply for one)*.